Support Desk

Contact the Official Melonex Support Desk

Authorized United States customer assistance, order tracking, shipment inquiries, and physical warehouse return coordination.

Support Hours & Response Metrics

  • Operating Hours: Monday through Friday, 9:00 AM – 5:00 PM Eastern Standard Time (EST).
  • Email Response Time: Within 24 business hours. Inquiries submitted on weekends are resolved the following Monday.
  • Toll-Free Phone: +1 (855) 889-3137
  • Subscription Cancellation Desk: Dedicated hotline at (866) 838-5063.

Physical Warehouse & Return Address

All physical bottle returns must be shipped to our authorized domestic logistics depot in Largo, Florida. Please ensure you obtain return authorization via email prior to shipping.

Direct Customer Service Channels

Email Support

For order status, tracking inquiries, and formal refund authorizations:
[email protected]

Telephone Assistance

Speak directly with an authorized customer support representative:
+1 (855) 889-3137
Bottle Label Line: +1 (507) 448-8190

Subscription Cancellation

To cancel or modify an optional checkout recurring order:
(866) 838-5063
Available Mon–Fri 9am–5pm EST

Send a Message to Support